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Stephen James Consulting are working exclusively with a medium sized elderly care provider in the recruitment for a General Manager, based in Norfolk, East Anglia. This pivotal role of General Manager will oversee a large purpose-built residential, dementia and nursing care home. The General Manager will be fully supported by having a Clinical Manager, Operations Manager and Service Quality Manager, as well as a full back office support. You will be responsible for: You will utilise your strong creative and marketing skills to proactively promote the home in the local community, ensuring the high reputation of the home is communicated to potential residents and referrers. Providing hands-on support and strong leadership to a team who care passionately about the residents in their care. You will do this by inspiring a culture of continuous improvement and robust two-way communication to ensure that residents’ care and social needs are met in a person-centred way. You must also ensure the home meets all regulatory and statutory requirements including CQC, health and safety and COSHH, in compliance with the appropriate Acts. To be considered for this role of General Manager you will need the following experience: The successful candidate will ideally have at least 4 years’ + in a managerial or leadership role within a nursing, residential or dementia care setting. The ability to engage with residents to understand their needs in order to provide an excellent service of person-centred care. Excellent working knowledge of CQC standards. Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home, Confidence to communicate and maintain excellent working relationships with all levels of colleagues/ internal as well as external professionals/ families and visitors, A proven commercial track record of marketing and business acumen within the care sector, along with knowing ‘what GOOD care looks like’ If you are interested in applying for this role of General Manager, please click apply now below:
POSTED: May 23 2019
Stephen James Consulting are supporting one of their key clients in the recruitment for an Operations Manager. This pivotal role will be responsible for a portfolio of 10 Care Homes working across the North West, our client specializes within Elderly Care. Each home is run by a team of dedicated care staff, who are trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of service users. You will be responsible for: Through effective partnering and communication, you will support them with the delivery of first class care in line with company policies and CQC & regulatory frameworks. It is also a significant requirement of the post-holder to control budget in order to hit the agreed financial forecasts as well as the usual regulatory compliance, contractual compliance, and adherence to internal company policies. The Regional Care Manager will assist and advise teams on regulatory response, problem solving, training, coaching and auditing. The successful applicant shall focus on maintaining the level of clinical excellence and consistency at a regional level. The ideal candidate will ideally have worked previously as an Operations Manager or Regional Care Manager and should meet all of the essential criteria below before making an application to this vacancy. A Minimum of three years’ experience of multi-site management, including coaching, performance management daily operations and supervision. Sound demonstrable evidence of clinical governance, UK regulations and Care legislation. Excellent communication skills and a positive and engaging influencing style. This is an excellent opportunity to join a specialist team within a growing care provider. Our Client continues to expand as a result of its exceptional reputation. This role is offering a competitive Salary and Benefits Package which depending on candidate Experience - £60,000 - £65,000 per year plus either a company car or car allowance. If you are interested in applying for this role of Operations Manager, please click apply now below:
SALARY: £65,000 + Car Allowance
POSTED: May 13 2019
Stephen James Consulting are supporting one of their key clients in the recruitment for an Operations Manager, to be based in the East Midlands. This pivotal role will be accountable for a portfolio of 6 Care Homes, this evolving values-based provider specializes within Elderly Care. Each operational unit is run by a team of dedicated care staff, who are trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of service users. You will be responsible for: Through effective partnering and communication, you will support them with the delivery of first class care in line with company policies and CQC & regulatory frameworks. It is also a significant requirement of the post-holder to control budget in order to hit the agreed financial forecasts as well as the usual regulatory compliance, contractual compliance, and adherence to internal company policies. The Regional Care Manager will assist and advise teams on regulatory response, problem solving, training, coaching and auditing. The successful applicant shall focus on maintaining the level of clinical excellence and consistency at a regional level. The ideal candidate will ideally have worked previously as a Regional Care Manager and should meet all of the essential criteria below before making an application to this vacancy. A Minimum of three years’ experience of multi-site management, including coaching, performance management daily operations and supervision. Sound demonstrable evidence of clinical governance, UK regulations and Care legislation. Excellent communication skills and a positive and engaging influencing style. This is an excellent opportunity to join a developing provider, with an outstanding provider, our client continues to expand as a result of its exceptional reputation. This role is offering a competitive Salary and Benefits Package which depending on candidate Experience: £65,000 - £70,000 per year a company car. If you are interested in applying for this role of Operations Manager, please click apply now below:
SALARY: 70,000 + Company Car + Bonus
POSTED: May 07 2019
Stephen James Consulting are a specialist Care Management consultancy, with in depth experience recruiting exclusively within the Care Home Sector, providing bespoke solutions for permanent and interim positions throughout the UK.
We are dedicated in providing exceptional service delivery to both client and candidate, our market knowledge means we can guide you through all the steps of recruitment process, whether you are a provider with current recruitment assignments or a professional looking for your next career move,
We look forward to hearing from you.
I've been working with Stephen James Consulting for around 18 months, they are an exceptional recruitment firm, standing out from the rest for a number of reasons. “They presented me with regional opportunities that were hand-picked to match my skill set, knowledge and experience and for those reasons, I decided to work exclusively with them. I was recently hired me with a leading national provider initially on an interim basis which has now become a long-term arrangement. “I would recommend Stephen James Consulting to anyone seeking a new opportunity or to an organisation that is looking to work with a first-class recruiter.”
“What can I say. Exceptional support from day one and beyond. Stephen James Consulting were with me all the way, ensuring the whole process went smoothly, making it so easy and stress-free, providing me with tips for the interview, background info on the company, updated me on the progress of my application then, following my recruitment, they kept in touch to ensure all was well. Best of all, they found the perfect role for me. I couldn’t be happier in my new job and truly feel I owe that to the Stephen James Consulting team. A highly professional service delivered by genuinely nice people.”
“Stephen James Consulting has work on behalf of Health Care Management Solutions (HCMS) for many years as their preferred recruiter. They have worked with me for some time assisting me to find Regional Managers, Relief Managers, Peripatetic Managers and Home Managers. “They have demonstrated a good understanding of my needs and only put CV's before me of people who meet that criteria. They get involved from receiving the brief, through to the interview stages and also following appointment to ensure the process is smooth and both parties are happy. I would certainly recommend Stephen James Consulting as an excellent recruiter and head hunter. They have a very good knowledge of the care industry and key stakeholders within our industry.”
Phil Lloyd, Operations Director
“We were fortunate and pleased to work Stephen James Consulting, the team responded promptly to our requirement for a senior care professional, they were able to source a number of high quality candidates for us. As a result, we successfully recruited the role”
“I have been working with Stephen James Consulting from the beginning of 2016 and from day one, they have been the ultimate professionals. I had been reluctant to engage with recruitment agents as it is so rare to find any that really try to understand you or your business. I have always believed that without this knowledge, it is impossible for a recruiter to recruit into your company. Not only have Stephen James Consulting made it their mission to understand what we stand for, but they have also dug deeper to really understand that our core values are what makes our company so special. I know that with this knowledge, they are able to communicate those values with passion to the candidates that they present to us. Stephen James Consulting have helped us to find some key members of our senior management team who are instrumental in maintaining the high standards of care that we provide. I can’t thank them enough for the help and support that they have provided for us. To us, they are most definitely an extension of our recruitment team.”
Head of Recruitment
“We have engaged the services of Stephen James Consulting for the last two years, we have found them to be professional in their approach but most importantly they have fulfilled our recruitment needs. “They have a robust recruitment process that results in candidates being of a good standard, they communicate well with the candidate but also with us as the customer during the recruitment and appointment process. “They follow up with the candidates that they have hired into the business, along with making that we were fully satisfied, I would recommend their service as we have had a continued level of service from them.”
Kathy Davies, Director of Operations
“I have worked with many recruiters over time, but Stephen James Consulting is now my first choice when we want to recruitment for care management roles. They not only have a high level of integrity as a recruiter firm but take time to fully understand our requirements, only putting forward those candidates who are most likely to meet the needs of the role. Not only does Stephen James Consulting deliver a professional and first class service, but they are also an absolute pleasure to work with. I have no hesitation in recommending them to those who seek quality results.”
Caring Homes opens Hertfordshire care home
Caring Homes Group has officially opened its award winning Riverside Place care home in Ware, Hertfordshire. TV and radio presenter Gloria Hunniford did the honours at the opening ceremony on Wednesday, 15 May. Founding Director Helena Jeffery (pictured left with Gloria) said: “Gloria was very impressed with the modern facilities and high quality of the home including its cinema room, orangery and gardens. It was an absolute pleasure to have her visit us and we look forward to welcoming her back to celebrate many more homes with us again in the future.” Luxury facilities at the home, which was a winner of a Pinders Design Award in March, include a cinema, hairdressers, private dining rooms, a bistro and Orangery. Communal areas include places to sit peacefully and reminisce and an activities room where residents can assist in the preparation of meals and explore their creative side.
Colten Care shares formula for ‘outstanding’ care
Operations Director Elaine Farrer shares south coast, private pay focused provider Colten Care’s recipe for ‘outstanding’ care.With four of its 20 care homes rated ‘outstanding’ and the rest rated ‘good’, Colten Care has established itself as a leading private-pay focused provider of premium quality care. The south coast provider’s record is even more impressive given the context that all of its homes specialise in nursing care, an area where achieving the CQC’s top rating has proved to be more challenging because of the complex nature of the care being delivered. So how does Colten Care do it?“For me it’s about collective brilliance, and a One Team approach,” Elaine told CHP.“It’s about our two strategic goals – being the provider and employer of choice in the south coast – being our ultimate focus. If we are doing things that don’t impact on our residents then we shouldn’t be doing them. All About Me – is our philosophy of care where the resident is at the heart of all that we do.”
Administrators called in at Four Seasons
Administrators have been appointed for the two holding companies of Four Seasons Healthcare, Elli Investments Ltd and Elli Finance (UK) Plc. Four Seasons said the move was designed to ring fence its £500m plus debt and launch the sale of its operational business. A spokesperson told CHP: “We have decided to call in administrators in respect of the holding companies that carry the group’s debt. Four Seasons expects the sale of its operational business to now be completed by the end of the year. “Administration offers a level of protection for the operational business which remains fundamentally strong, profitable and improving its performance,” the spokesperson added. “The administration effectively launches the sale process which can now be carried out in an orderly and independent fashion.”
Lakes Care Centre opens new household for residential care
The Lakes Care Centre in South Cerney, Gloucestershire has opened a new household for residential care. The opening of the centre, which is operated by The Orders of St John Care Trust, was attended by residents and their families, including members of the local community and local businesses. Home manager Mandi Short said: “It’s fantastic to see so many people come along and celebrate with us and we look forward to welcoming new residents soon.” The event gave an opportunity for families to find out more about the care offered at The Lakes and to view the home and meet its team. Those who attended enjoyed a high tea before the home was officially opened with the cutting of a ribbon. The Lakes offers residential, dementia, respite and day care for up to 64 residents in eight bedroom households. Each household offers a lounge and kitchen dining area, as well as assisted bathrooms and themed lounges.
MHA has celebrated an ‘outstanding’ double
Not for profit provider MHA has celebrated an ‘outstanding’ double as its Starr Hills and Briar Hill House care homes received the CQC’s top rating. Starr Hills in Southport, Lancashire, became MHA’s first care home to gain outstanding for the second time, while Briar Hill House in Rugeley, Staffordshire, was upgraded to outstanding from ‘good’. Linda Zaidi, Acting Director of Care Homes, said: “Providing high quality care in all our homes is what we strive for. The teams at Starr Hills and Briar Hill House have demonstrated what great care is about. Their dedication to making sure every resident can live later life well embodies MHA’s values.”