The Stephen James Consulting team has a wealth of in-depth experience within each of our specialist disciplines, meaning we’re best placed to help you attract the right talent for your organisation or secure your next exciting career move.
To ensure we always provide an outstanding service, we have secured employees who possess real experience, knowledge and a genuine passion for each of our specialist areas.
Select one of our Health and Social Care recruitment disciplines to find out more.
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Care Home General Manager
Stephen James Consulting are currently working exclusively with a well-established elderly care provider, in the recruitment for an experienced General Manager, based in Hammersmith, West London. The General Manager will manage the running of this large residential, nursing care home for older people, set a rustic escape in the heart of London with beautifully landscaped surroundings. You will be responsible for: Key Responsibilities: As the General Manager you will be a role model in everything you do and represent the home professionally with a wide range of stakeholders and external contacts. You will utilize your strong commercial acumen and marketing skills to proactively promote the home in the local community, ensuring the high reputation of the home is communicated to potential residents and referrers. Inspiring a culture of continuous improvement and strong two-way communication to ensure that residents’ care and social needs are met in a person-centred way. Working with the senior team to support growth of the business and lead the team to achieve maximum performance against commercial and financial goals. You must also ensure the home meets all regulatory and statutory requirements including CQC, health and safety and COSHH, in compliance with the appropriate Acts. To be qualified for this role of General Manager you will need the following experience: You'll have a strong background in senior level management in the elderly care sector and knowledge of the 'high-end' portion of the elderly care sector would be a distinct advantage. A dynamic, confident and innovative leader with strong commercial and networking skills, and the ability to manage a large team with an open, approachable personality. Educated to degree level with a health or management related qualification. Along with excellent budgeting and financial awareness, you will monitor care and quality and be passionate about maintaining the highest quality of services and standards. If you are interested in applying for this role of General Manager, please click apply now below:
POSTED: Aug 21 2019
RGN Home Manager
Stephen James Consulting are proud to be working with one of their key clients, in recruiting for a Nursing Care Home Manager (RGN) for a large nursing and residential home based in Hatfield, Hertfordshire. You will be responsible for: To manage, develop and evaluate all aspects of service provision in the home, within policy guidelines ensure that all relevant legislation, organisational Policies and Procedures and codes of practice are adhered to. To be responsible for the management and supervision of staff to enable them to maximise their potential, through leadership, coaching, example, support and guidance. Establish and maintain in the home the atmosphere and practice of care based on the values of the provider, deriving from a concern for the individual and mutual respect between residents and staff. To be considered for this role of Nursing Home Manager (RGN) you will need the following experience: Hold a current registered PIN with the NMC (RGN) Essential The successful candidates will ideally have at least 3 years’ experience in a managerial or leadership role within nursing care. Hold Level 4 as a minimum or LMC Level 4 Award Interview Leadership, Able to demonstrate a working knowledge of care homes and CQC, be highly organised, smartly presented, a good people manager and passionate about delivering high quality, person centred care. Able to demonstrate excellent commercial awareness, budget management / agency reduction Able to show excellent leadership skills - coaching and mentoring approach Our client has been providing high quality care for the elderly spanning over 3 decades, as a result they continue to develop their excellent reputation. The role of Nursing Home Manager is offering £60,000 - £68,000 with an excellent bonus and benefits package, salary range is dependent on candidate experience. If you are interested in applying for this role of Nursing Care Home Manager, please click apply now below. Stephen James Consulting are operating as a Recruitment Consultancy for this permanent opportunity; we offer a £250 referral voucher for each successful recommendation.
SALARY: £68,000 + Bonus
POSTED: Aug 20 2019
Stephen James Consulting are assisting one of their main clients in the recruitment for an Operations Manager, in this pivotal role will be accountable for managing a portfolio of 5 - 6 care homes covering the Dorset region. You will be responsible for: Each elderly care home is run by a team of dedicated care staff, who are trained to encourage independence, preserve dignity, enable freedom of choice and protect the privacy of the residents. Through effective partnering and communication, you will support them with the delivery of first-class care in line with company policies and CQC & regulatory frameworks. Lead, develop and motivate managers, including supporting their individual and professional development, providing regular performance feedback and conducting appraisals. Maintain regular contact and effective relationships with all Managers by carrying out regular visits along with holding regional meetings. Promoting high standards of employee relations, adhering to employment legislation, health and safety law and policy, best practice and personnel policy and procedures. The ideal candidate will ideally have worked previously as an Operational or Regional Manager and should meet all of the key criteria below before making an application to this opportunity: Recognised professional qualification – Management or Social Care MBA DMS, NVQ 4/5, RMA, Diploma in Social Work, CQSW. Experienced within managing financial plans / budgets and business planning. A minimum of three years’ experience of multi-site (care) management, including coaching, performance management daily operations and supervision. Excellent communication skills and a positive and engaging influencing style. This is an excellent opportunity to join a specialist team with a developing elderly care provider. This role is offering a competitive Salary and Benefits Package which depending on candidate experience: £55,000 - £60,000 + £6,000 car allowance. If you are interested in applying for this role of Operations / Regional Care Manager, please click apply now below:
SALARY: £60,000 + £6,000 Car Allowance
POSTED: Aug 08 2019
Interim Home Manager
Contract– 3 Months, potential to be extended Stephen James Consulting are proud to be working with a renowned charitable care provider in their recruitment for a residential Interim Home Manager, the home is a medium sized residential home caring for the elderly. The successful candidate will need to have 3 years+ previous experience managing a residential care home along with in-depth knowledge of CQC regulations and in addition have NVQ/ QCF Level 4 or above. The Role Reporting into the Area Manager you will be responsible for ensuring the home is fully complaint with the CQC. Monitor standards of care with a 'hands on' coaching approach Undertake Quality Audits, feedback action points to Heads of Departments and monitor progress Carrying out assessments to potential residents to ensure their needs are fully assessed, planned implemented and evaluated Responsible for assisting with recruitment, HR Issues, Training and general leadership of the home and the staff. To be considered for this role of Interim Home Manager you will need the following experience: Proven experience within Management (Minimum of 3 years) Previous 'GOOD' in the last CQC report Elderly & Dementia Care Experience NVQ/ QCF level 4 or 5 Understanding of the compliance guidelines Genuine passion in elderly care. You need to be able to start immediately If you are interested in applying for this role of Interim Home Manager, please click apply now below
SALARY: £65,000 Pro Rata
POSTED: Aug 07 2019
Care Home Manager
Stephen James Consulting are recruiting for a Nursing (RGN) Home Manager for one of their key clients, based in South Manchester, this key role will be managing a nursing / dementia home for the elderly, this stunning home is set within its own private grounds, providing a calm environment, excellent for achieving a relaxing environment, Key responsibilities include: To handle, develop and evaluate all aspects of service provision in the service, within policy guidelines ensure that all important legislation, organizational Policies and Procedures and codes of practice are adhered to. To be responsible for the management and supervision of staff to enable them to maximize their potential, through leadership, mentoring, example, support and mentorship. Establish and maintain in the home the atmosphere and practice of care based on the values of the provider, deriving from a concern for the individual and mutual respect between residents and staff. To be Shortlisted for this key role of Nursing (RGN) Home Manager you will need the following experience: The ideal person will ideally have at least 4 years’ experience in a managerial or leadership role within nursing homes (RGN - Current PIN Essential) Have an excellent understanding of the needs of older people, with a dream for delivering outstanding care standards. Able to demonstrate a working knowledge of care homes and CQC, being highly organized, smartly presented, a good people manager and passionate about delivering high quality, person Centre care. If you are interested in applying for this position, please click on the link below:
POSTED: Aug 06 2019
Stephen James Consulting are working exclusively with one of their client’s in the recruitment for a Peripatetic Manager. This newly created opportunity will support the Regional Operations Team in the development of quality of services and standards in private care and nursing homes across the South East. Whilst playing a pivotal role in business improvement. Key Responsibilities: ·Managing a home which does not have a permanent manager, or where an existing manager requires support ·Compliance towards legislative and regulatory guideline ·Implementation and continuous monitoring of policies and procedures to ensure the highest standards of client care and service ·Development and review of care plans to meet the physical, social and psychological needs of clients ·To provide strong leadership skills to enhance client’s quality of life by identifying and reducing risks by conducting care audits and taking corrective action ·Liaising with external bodies ·Overseeing the management of medication ·Managing the disciplinary and grievance procedure and performance related issues To be considered for the Peripatetic Manager you will need the following experience: ·Registered Manager award or similar relevant professional qualification also essential. ·NVQ5 Health & Social Care or willing to work towards desirable but not essential ·Full, current driving licence desirable (may be essential for some services) ·Comprehensive knowledge of relevant current statutory legislation and good practice principles ·Proven knowledge of key needs and services for multiple client groups ·Proven experience of working with multiple client groups ·Flexible with travel and overnight stays This is an excellent opportunity for Home Manager’s looking to take the next step in their career. This role is offering a competitive Salary package which depending on your experience: £50,000 - £55,000 + £7,500 Car Allowance + Travel
SALARY: £55,000 + £7,500 + Travel
POSTED: Jul 23 2019
South East London
Stephen James Consulting are working exclusively with one of their client’s in the recruitment for a Peripatetic Manager. This newly created opportunity will support the Regional Operations Team in the development of quality of services and standards in private care and nursing homes across the South East, whilst playing a pivotal role in business improvement. Key Responsibilities: Managing a home which does not have a permanent manager, or where an existing manager requires support Compliance towards legislative and regulatory guideline Implementation and continuous monitoring of policies and procedures to ensure the highest standards of client care and service Development and review of care plans to meet the physical, social and psychological needs of clients To provide strong leadership skills to enhance client’s quality of life by identifying and reducing risks by conducting care audits and taking corrective action Liaising with external bodies Overseeing the management of medication Managing the disciplinary and grievance procedure and performance related issues To be considered for the Peripatetic Manager you will need the following experience: Registered Manager award or similar relevant professional qualification also essential. NVQ5 Health & Social Care or willing to work towards desirable but not essential Full, current driving licence desirable (may be essential for some services) Comprehensive knowledge of relevant current statutory legislation and good practice principals Proven knowledge of key needs and services for multiple client groups Proven experience of working with multiple client groups Flexible with travel and overnight stays This is an excellent opportunity for Home Manager’s looking to take the next step in their career. This role is offering a competitive Salary package which depending on your experience: £50,000 - £55,000 + £4,000 Car Allowance + Travel Expense
POSTED: Jul 01 2019
Regional Support Manager
Stephen James Consulting are working exclusively with a medium size elderly care provider in their recruitment for two Regional Support Managers, (12-Month FTC) these pivotal roles will be supporting the Home Managers across Dorset, South West. You will be responsible for: To carry out specific operational or quality projects within a Home or across the area as directed by the Operations Director. To provide strong, professional leadership in the Homes and to ensure the efficient and economical use of pre-agreed resource level. Providing advice and support to Home Managers and senior staff in a Home to assist them to achieve the highest standards of care and quality. Undertaking operational and quality project work, either in relation to a specific Home or Homes within the area: i.e. management reviews, audit or investigations, team building, mentoring and training. To be considered for this role of Regional Support Manager you will need the following experience: Experienced within Home management – Managing residential or nursing services. Ability to maintain all aspects of confidentiality and the ability to comply with all legislative requirements in relation to service users and staff. Evidence excellent time management skills. Strong understanding around clinical issues / audits. Experience of Quality Assurance Management within nursing & residential home. Ability to travel, including overnight stays as and when needed. Our client is an award-winning ‘not for profit’ organization, providing accommodation and support services. This is an excellent opportunity for Home Managers looking for the next step in their career If you are interested in applying for this role of Regional Support Manager, please click apply now below:
SALARY: £55,000 + Travel + Accommodation
POSTED: Jun 07 2019
Stephen James Consulting are a specialist Care Management consultancy, with in depth experience recruiting exclusively within the Care Home Sector, providing bespoke solutions for permanent and interim positions throughout the UK.
We are dedicated in providing exceptional service delivery to both client and candidate, our market knowledge means we can guide you through all the steps of recruitment process, whether you are a provider with current recruitment assignments or a professional looking for your next career move,
We look forward to hearing from you.
I've been working with Stephen James Consulting for around 18 months, they are an exceptional recruitment firm, standing out from the rest for a number of reasons. “They presented me with regional opportunities that were hand-picked to match my skill set, knowledge and experience and for those reasons, I decided to work exclusively with them. I was recently hired me with a leading national provider initially on an interim basis which has now become a long-term arrangement. “I would recommend Stephen James Consulting to anyone seeking a new opportunity or to an organisation that is looking to work with a first-class recruiter.”
“What can I say. Exceptional support from day one and beyond. Stephen James Consulting were with me all the way, ensuring the whole process went smoothly, making it so easy and stress-free, providing me with tips for the interview, background info on the company, updated me on the progress of my application then, following my recruitment, they kept in touch to ensure all was well. Best of all, they found the perfect role for me. I couldn’t be happier in my new job and truly feel I owe that to the Stephen James Consulting team. A highly professional service delivered by genuinely nice people.”
“Stephen James Consulting has work on behalf of Health Care Management Solutions (HCMS) for many years as their preferred recruiter. They have worked with me for some time assisting me to find Regional Managers, Relief Managers, Peripatetic Managers and Home Managers. “They have demonstrated a good understanding of my needs and only put CV's before me of people who meet that criteria. They get involved from receiving the brief, through to the interview stages and also following appointment to ensure the process is smooth and both parties are happy. I would certainly recommend Stephen James Consulting as an excellent recruiter and head hunter. They have a very good knowledge of the care industry and key stakeholders within our industry.”
Phil Lloyd, Operations Director
“We were fortunate and pleased to work Stephen James Consulting, the team responded promptly to our requirement for a senior care professional, they were able to source a number of high quality candidates for us. As a result, we successfully recruited the role”
“I have been working with Stephen James Consulting from the beginning of 2016 and from day one, they have been the ultimate professionals. I had been reluctant to engage with recruitment agents as it is so rare to find any that really try to understand you or your business. I have always believed that without this knowledge, it is impossible for a recruiter to recruit into your company. Not only have Stephen James Consulting made it their mission to understand what we stand for, but they have also dug deeper to really understand that our core values are what makes our company so special. I know that with this knowledge, they are able to communicate those values with passion to the candidates that they present to us. Stephen James Consulting have helped us to find some key members of our senior management team who are instrumental in maintaining the high standards of care that we provide. I can’t thank them enough for the help and support that they have provided for us. To us, they are most definitely an extension of our recruitment team.”
Head of Recruitment
“We have engaged the services of Stephen James Consulting for the last two years, we have found them to be professional in their approach but most importantly they have fulfilled our recruitment needs. “They have a robust recruitment process that results in candidates being of a good standard, they communicate well with the candidate but also with us as the customer during the recruitment and appointment process. “They follow up with the candidates that they have hired into the business, along with making that we were fully satisfied, I would recommend their service as we have had a continued level of service from them.”
Kathy Davies, Director of Operations
“I have worked with many recruiters over time, but Stephen James Consulting is now my first choice when we want to recruitment for care management roles. They not only have a high level of integrity as a recruiter firm but take time to fully understand our requirements, only putting forward those candidates who are most likely to meet the needs of the role. Not only does Stephen James Consulting deliver a professional and first class service, but they are also an absolute pleasure to work with. I have no hesitation in recommending them to those who seek quality results.”
HC-One chairman to retire this year.
HC-One has announced the retirement of its founder, chairman and former chief executive Dr Chai Patel. Dr Patel founded the care home operator in 2011 and will continue to be an active investor and substantial stakeholder in the company following his retirement on October 31. Initially running 241 care homes and employing 14,000 staff, HC-One has grown to become the largest elderly care provider in the UK, now operating 329 care homes and employing over 23,000 staff today. HC-One said it intends to fill the Chairman role with an experienced UK-based non-executive chairman. Dr Patel said: “In September 2019 I will be 65 years old. It will be the right time for me and my family for me to step back from my role as Chairman in this amazing business.
CEO leads growth
Since joining Greensleeves Care six years ago, CEO, Paul Newman, has led the care home specialist through a period of healthy and stable growth. CHP caught up with Paul at Greensleeves’ Aldgate HQ in London to find out more about the Greensleeves business model Having previously pursued a successful career with the Royal institute of British Architects and the Royal College of GPs, Paul got his first taste of social care after he was charged with putting together the strategy and vision of the care home arm of a Benevolent Fund looking after people within the drinks industry. After pursuing a successful restructuring programme, Paul was approached by a headhunter about leading Greensleeves. They hooked me in, I really liked what the organisation stood for. I liked the Board. They were keen to grow and that had been my background with RIBA and the Royal College of GPs. My original background was in marketing at university so I have always been on the business development side of things.”
12th CQC outstanding care home!
Hollins Park in Macclesfield, Cheshire has become the 12th Care UK CQC ‘outstanding’ care home. The home scored the CQC’s top rating in four out of five key lines of enquiry following an inspection in May. Hollins Park home manager, Tracy Norbury, said: “We are all absolutely delighted to be awarded an ‘outstanding’ rating on our recent CQC inspection. Everyone here works incredibly hard to provide residents with compassionate, person-centred care, and I’m delighted that our efforts have been recognised. “We are particularly passionate about developing strong local links, to ensure our residents feel valued members of the community, which we are thrilled the inspectors noted in their report. “I’m extremely proud of everyone here, and would like to say thank you for their hard work and dedication, which I know is also greatly appreciated by residents and their families.”
OSJCT appoints Interim Trust Care Quality Director
Robert Black has been appointed Interim Care Quality Director at The Orders of St John Care Trust (OSJCT) As an Executive Board member, Robert will be responsible for all aspects related to the Trust’s care quality and strategy contribution. “Coming back to the fold of the Trust has been a real pleasure and to be able to contribute to vision and growth of the organisation,” Robert said The Trust has already made a significant positive impact on its care quality service offering which I am looking forward to building on and advancing.” The Trust said Robert, who brings with him strong strategic skills enhanced by years of experience in the care sector including senior leadership, service and financial growth, and innovative practices, will help build on its excellent compliance results. Robert is a familiar face at OSJCT having provided support in the interim period before new Operations Director Lucy Holl was appointed and, therefore, comes with a practical knowledge base of the organisation.
Nursing home goes from ‘inadequate’ to ‘good’ in just eight months
A Newcastle upon Tyne nursing has achieved a remarkable turning around going from ‘inadequate’ to ‘good’ in all areas in just eight months. Park House, which is operated by Akari Care, was rated in ‘good’ in all areas this month after previously being inadequate following an inspection in November 2018 An Akari Care spokesperson said: “The journey to get here was far from easy, but the whole Akari team were focused on improving standards in Park House.” The remarkable turnaround was led by home manager Adele Lusher, who was appointed after previously holding the post of deputy home manager at a neighbouring home. Described as “enthusiastic and passionate” with the “right attitude, qualities and values”, Adele along with her team, was supported by Akari’s HR and Quality teams, regional manager and senior management to ensure improvements were made and the provider was able to evidence these to the regulator.