John Wills House has become Bristol-based charity St Monica Trust’s first CQC Outstanding rated care home.
The nursing home, which offers respite and rehabilitation services as well as specialist dementia care, joined the top 4% of adult social care services following an inspection in July.
The CQC highlighted the “family” atmosphere at John Wills House where everyone was “respected and treated equally”
Care home manager, Wendy Leaman, said: “The feeling of being a ‘family’ is at the heart of everything we do at John Wills House. No individual is more important than anyone else and we all work together as team – supporting each other and sharing our experiences, just as real families do.