about 2 months ago by Neelam Khalid

Third CQC Outstanding for Black Swan Care


Nightingale Lodge in Hunstanton, Norfolk has become the third Black Swan Care Group care home to be rated Outstanding by the CQC.

The home, which provided residential care for 26 elderly people at the time of inspection, joined the top 4% of adult social care services. Home manager, Sandra Rowe, who has been working at the service for over 20 years, said: “The home has progressed ever since I’ve been here.

“There have been lots of changes, and I’ve got an absolutely wonderful team who supports me and the regional manager is wonderful.

“The home has always been Good, ever since I’ve been here, so just to get the Outstanding is amazing!”

The CQC said people living at Nightingale Lodge received “exceptionally kind and compassionate care” with person centred care being the “cornerstone” of the service.